Privacy Policy

1. Information We Collect

a) Personal Information

We may collect the following information when you voluntarily provide it:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Billing and payment details (via third-party payment processors)

b) Account & Usage Data

• Login credentials (encrypted)
• User role (Admin, Trainer, Trainee)
• Training module progress
• Assessment scores and analytics
• Session timestamps and activity logs

c) Device & Technical Data

• IP address
• Browser type and version
• Operating system
• Device type (VR headset, mobile, desktop)
• XR hardware identifiers (non-personal, anonymized)

d) XR & Simulation Data

• Training interaction events
• Completion time and performance metrics
• Error or crash logs (for stability and improvement)

2. Social Media & Third-Party Platform Integrations

xrapp.dev may integrate with or use tracking pixels, SDKs, or APIs from third-party platforms, including but not limited to:

• LinkedIn (Lead generation, analytics, ads)
• Meta Platforms (Facebook & Instagram pixels and conversion APIs)
• Other social or advertising platforms used for marketing, remarketing, and analytics

These platforms may collect data such as:

• IP address
• Device identifiers
• Browser information
• Interaction with ads or embedded content

We do not control how these third parties use your data. Their usage is governed by their respective privacy policies.

3. How We Use Your Information

We use collected data to:

• Provide and operate XR training and simulation services
• Create and manage user accounts
• Deliver training analytics and reports
• Improve platform performance and user experience
• Communicate updates, demos, or service-related messages
• Process payments and subscriptions
• Run marketing and lead-generation campaigns
• Comply with legal and regulatory requirements

4. Cookies & Tracking Technologies

xrapp.dev uses:

• Essential cookies (for authentication and session management)
• Analytics cookies (performance and usage tracking)
• Marketing cookies (LinkedIn, Meta, and similar platforms)

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Data Sharing & Disclosure

We do not sell your personal data.

We may share data with:

• Trusted service providers (hosting, analytics, email, payments)
• Marketing and advertising partners (LinkedIn, Meta, etc.)
• Legal or regulatory authorities if required by law
• Business partners involved in XR training delivery (only when necessary)

All third parties are required to maintain appropriate data protection standards.

6. Data Storage & Security

We implement:

• Secure cloud infrastructure
• Encryption for sensitive data
• Role-based access control
• Regular security reviews and updates

While we strive to protect your data, no system is 100% secure. Use of the platform is at your own risk.

7. Data Retention

We retain personal data only for as long as:

• Your account remains active
• Required for contractual or legal obligations
• Needed for analytics and service improvement (in anonymized form)

You may request deletion of your data at any time.

8. User Rights (GDPR & Global Privacy Rights)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Restrict or object to processing
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, contact us at hello@xrapp.dev.

9. Children's Privacy

xrapp.dev is not intended for children under 13 years of age. We do not knowingly collect personal data from minors.

10. International Data Transfers

Your information may be processed and stored in countries outside your own, including India and other regions where our service providers operate. We ensure appropriate safeguards for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

• Email: hello@xrapp.dev
• Website: https://xrapp.dev